Chances are you've been to a meaningless meeting ... and felt the frustration of wasted time and effort. What went wrong? How can you make sure your meetings stay productive, on topic and on time?

In this program, you will discover how to conduct effective and efficient 20-minute meetings that help you and your staff become more productive ... whether you're exchanging information, looking for new ideas or solving problems.

Stay on course and on time when you learn how to:

•Prepare for an effective meeting with a tried-and-true two-step process

•Conduct a post-mortem on your last meeting

•Set up an agenda that attendees will want to follow

•Deal with conflicts that arise

•Manage the 6 most common kinds of disruptive behavior

•Break a deadlock in an argument

•Follow up and plan for the next meeting with a "summary memo"

•And much more!